Empathy Empowerment
Empowering businesses with a blend of human insight and the latest technological prowess to create experiences that resonate deeply and drive meaningful progress.
Human-Centered Approach
Is the core of inclusive and empathetic design. It prioritizes user needs and experiences, ensuring solutions reflect their diversity and uniqueness. This method transforms design into a powerful tool for social innovation and human engagement.
Designer Thinker Life
My life as a Design Thinker is a continuous journey of discovery and innovation. Immersed in a world where empathy meets creativity, I tirelessly seek to understand human complexities to create solutions that resonate on a personal level. I dedicate my existence to shaping experiences that not only solve problems but also celebrate the diversity and richness of the human condition.
Experienced Designer
A São Paulo dweller with a zest for travel, culinary arts, pets, and gaming. In the Product and Design landscape, my decade-long journey is marked by nurturing teams, leveraging empathy, and mastering a user-first philosophy. Driven by a passion to infuse business with humanity, I thrive on sharing insights, connecting with others, and crafting technology with a soul. Steering digital product strategies, I blend data analytics and UX research to forge transformative solutions that resonate with users and propel business objectives.
Committed to excellence and actively engaged in my profession.
Work
Product Design Manager
meutudo - Fintech
Manager in the tribes: Growth, BizDev & Design Ops (Design System, Research and Writting)
Developing new products to expand our customer portfolio, while rigorously testing Product-Market Fit and Product-Led Growth (PLG) techniques for optimal results.
As a Design Manager of BizDev & Design Ops, my role is to lead and coordinate cross-functional teams to drive design excellence within the company. I'm responsible for various areas, including the development and maintenance of a consistent Design System, managing design operations, conducting UX research, and content design.
My strategic work focuses on identifying and implementing relevant actions that directly impact the company's Objectives and Key Results (OKRs). As the BizDev Tribe Manager, we see "problems" as opportunities, structuring tangible paths in the 4 business verticals of MeuTudo's long-term roadmap: Credit, Insurance, MarketPlace, and Investments.
Design Manager
Pier - Insurtech
Manager in the tribes: Satisfaction & LTV and Claim.
Pier are the first digital insurance company in Brazil. Pier's mission is to provide the best possible experience, always respecting each individual's needs. That's why we offer insurance without waiting periods, bureaucracy, or commitment.
I played a pivotal role in building the team, crafting new experiences for the Claim process with moments of peak experience and minimalist design.
I also collaborated with the team to establish design principles and initiated the development of the company’s first design system.
Hey there! I’m Scarlett, nice to meet ya! 😊
Some call me Scar, others Morgana, so feel free to make yourself at home here. I currently live in São Paulo - Brazil, I love to travel, cook, I’m a pet lover, and one of my hobbies is playing video games and board games.
I have 10 years of experience in the Product and Design field, dedicated to raising the bar and fostering team maturity, all while emphasizing empathy, technical expertise, and a human-centered approach.
Passionate about my work, with a hands-on profile, my mission is to bring humanity back to business, as it is possible to center the user and align with the goals of the company. I love to share knowledge, meet new people, and practice the empathy that goes far beyond what only involves the corporate world and to humanize technology.
As a Designer Thinker in everyday life, I help people and organizations navigate their uncertain futures.
I am responsible for the strategy and design of end-to-end digital products. From the initial strategic idea of the business, converging and diverging with managers and c-levels, defending the end-user side.
I’m a data-driven professional who is passionate about data analysis and UX Research. I use my analytical skills in my daily work to build high-quality products. With a keen eye on data and user experience, I am committed to creating impactful solutions that drive project success.
Just me, Scarlett, navigating the fun twists and turns of life and design. 👩🏻🎨
Empathy and Technical Expertise
Hit me up 😉
If you need anything else, just let me know!